What VitalSync can and cannot tell you, and how to use it safely.
Version 2026-10-07
VitalSync is a fitness and wellness coach, not a doctor. It cannot diagnose disease, cannot prescribe or recommend treatment, and cannot replace a qualified professional. Its numbers are estimates and its suggestions are informational.
Briefings, coach answers, meal ideas, workout plans and weekly reviews are generated automatically from your logs. They can be incomplete, generic when your data is sparse, or simply wrong.
Treat them as suggestions to consider, not instructions to follow. If a recommendation conflicts with how you feel, or with advice from a qualified professional, follow the professional.
The app applies a safety floor so it never recommends extreme restriction, but you are responsible for how you use it.
If tracking calories begins to feel compulsive, if you find yourself skipping meals to hit a number, or if you are preoccupied with weight or body image, please step away and speak to a qualified professional. Support is available from eating-disorder organisations in most countries.
Steps, sleep, heart-rate and similar values shown in the app come from what you enter manually. Apple Health, Google Health Connect, Garmin, Fitbit and Strava are not connected, so the app does not receive sensor data from them, and it makes no claim to.
If anything in the app appears to contradict medical advice you have received, follow the medical advice and let us know at support.vitalsync@gmail.com. Version 2026-10-07.